Wilma works as a server at an assisted living facility for seniors. She takes orders from residents, and communicates meal adjustments to the kitchen. However, her hearing loss impacts her communication with residents, co-workers, and management.

Her audiologist referred her to WorkBC Assistive Technology Services to help fund the hearing aids she needs for work. Wilma applied and was quickly approved.

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Naida was looking for work in northern BC. However, she found that she was facing barriers — she is deaf in her left ear, and she also has hearing loss in her right ear. This makes meetings challenging, and she has trouble in noisy settings.

Through WorkBC Assistive Technology Services, Naida received funding for the hearing aids she needs for the job search process and future employment. “[It] helped tremendously, I would not have been able to receive hearing aids without the secondary help,” she shares.

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Bev teaches at a university. A large part of her job involves engaging students in group discussions, and listening and responding to help her students understand the themes and ideas explored in class. However, this can be difficult with hearing loss.

“I have otosclerosis, a degenerative hearing condition, with moderate to severe hearing loss. Without hearing aids, it would be difficult if not impossible to teach in an actual classroom. It is incredibly challenging to hear and understand students, many of whom speak softly,” she shares. “My hearing loss is also worse in one ear, which makes it impossible to tell where sound is coming from without corrective devices.”

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Bob works at a non-profit afterschool program for elementary school students in the Okanagan. He is a C5 complete quadriplegic, and he uses a wheelchair.

He needed a new adapted van that he could drive to work when he heard about WorkBC Assistive Technology Services from friends that had gotten support through the program.

“The program assisted me with the purchase of a new wheelchair accessible van. By covering the conversion portion of the van, [it] made it financially accessible to replace my old failing van,” he says.

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Tom is currently looking for work. He has Central Sensitization Syndrome and widespread chronic pain, making it difficult for him to work.

“It severely limits the amount of time I am able to spend up and about, including time spent sitting at a desk. Since 2021, I have been unable to work because of my condition,” he explains.

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Anthony is a self-employed carpenter in the Lower Mainland, focusing primarily on cedar fences and decks. Through WorkBC Assistive Technology Services, he received hearing aids that have made a huge difference on the job.

“I’m very grateful for your assistance,” he shares. “I can say that the hearing aids have been a godsend! Thank you!”

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Wallace is 67 and he works as a nutrition and food services manager for an alcohol and drug treatment centre on Vancouver Island. He manages a staff of 12 people to provide food services for about 100 inpatients. As part of his job, he needs to consult with patients about their dietary and nutritional needs.

“Clear and concise communication is a must in an, at times, noisy environment,” he shares. “Progressive hearing loss had begun to limit my effectiveness within the workplace. Constantly asking others to repeat themselves or crowding in to hear what is being said can be very uncomfortable. Participating in open meetings was becoming very difficult if I was unable to follow the conversation or discussion. My overall effectiveness as a manager was declining.”

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Margaret works at a call centre for an auction house in Chilliwack, calling customers for payment and determining when equipment sold will be leaving the site.

She uses a wheelchair, and she needed an adapted van to get to and from work independently rather than having to rely on others for rides. The WorkBC Centre in Chilliwack referred her to WorkBC Assistive Technology Services for help. She applied, and before long, she had the adapted van she needed for work.

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Terry works as a bus driver, transporting people with disabilities to and from hospital appointments. He loves his job, however, his employer determined that it was unsafe for him to continue driving with his hearing loss.

Looking to continue driving, Terry went to a hearing clinic for help. With the prohibitive cost of hearing aids, his audiologist referred him to WorkBC Assistive Technology Services for help funding the hearing aids he needs for work.

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Sandra is looking for part-time work as an online ESL tutor. She has been receiving training through WorkBC Employment Services and is volunteering to get some experience in the field.

Recently, Sandra, who is in her 60’s and has multiple disabilities, found she was having a hard time hearing people on her computer during online courses, although she initially attributed it to technical issues. Eventually, a hearing test revealed that she has hearing loss, and she was referred to WorkBC Assistive Technology Services for hearing aids to help her in her training and employment goals.

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