Bob works at a non-profit afterschool program for elementary school students in the Okanagan. He is a C5 complete quadriplegic, and he uses a wheelchair.

He needed a new adapted van that he could drive to work when he heard about WorkBC Assistive Technology Services from friends that had gotten support through the program.

“The program assisted me with the purchase of a new wheelchair accessible van. By covering the conversion portion of the van, [it] made it financially accessible to replace my old failing van,” he says.

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Tom is currently looking for work. He has Central Sensitization Syndrome and widespread chronic pain, making it difficult for him to work.

“It severely limits the amount of time I am able to spend up and about, including time spent sitting at a desk. Since 2021, I have been unable to work because of my condition,” he explains.

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Anthony is a self-employed carpenter in the Lower Mainland, focusing primarily on cedar fences and decks. Through WorkBC Assistive Technology Services, he received hearing aids that have made a huge difference on the job.

“I’m very grateful for your assistance,” he shares. “I can say that the hearing aids have been a godsend! Thank you!”

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Wallace is 67 and he works as a nutrition and food services manager for an alcohol and drug treatment centre on Vancouver Island. He manages a staff of 12 people to provide food services for about 100 inpatients. As part of his job, he needs to consult with patients about their dietary and nutritional needs.

“Clear and concise communication is a must in an, at times, noisy environment,” he shares. “Progressive hearing loss had begun to limit my effectiveness within the workplace. Constantly asking others to repeat themselves or crowding in to hear what is being said can be very uncomfortable. Participating in open meetings was becoming very difficult if I was unable to follow the conversation or discussion. My overall effectiveness as a manager was declining.”

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Margaret works at a call centre for an auction house in Chilliwack, calling customers for payment and determining when equipment sold will be leaving the site.

She uses a wheelchair, and she needed an adapted van to get to and from work independently rather than having to rely on others for rides. The WorkBC Centre in Chilliwack referred her to WorkBC Assistive Technology Services for help. She applied, and before long, she had the adapted van she needed for work.

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Terry works as a bus driver, transporting people with disabilities to and from hospital appointments. He loves his job, however, his employer determined that it was unsafe for him to continue driving with his hearing loss.

Looking to continue driving, Terry went to a hearing clinic for help. With the prohibitive cost of hearing aids, his audiologist referred him to WorkBC Assistive Technology Services for help funding the hearing aids he needs for work.

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Sandra is looking for part-time work as an online ESL tutor. She has been receiving training through WorkBC Employment Services and is volunteering to get some experience in the field.

Recently, Sandra, who is in her 60’s and has multiple disabilities, found she was having a hard time hearing people on her computer during online courses, although she initially attributed it to technical issues. Eventually, a hearing test revealed that she has hearing loss, and she was referred to WorkBC Assistive Technology Services for hearing aids to help her in her training and employment goals.

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Stephanie works in pediatrics, supporting children with serious illnesses.

“I have moderate to severe hearing loss which made my workday challenging,” she shares. “I rely on lip-reading, and when we are to wear masks at work, not only is the sound of speech muffled, but I am also unable to lip-read.”

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Colin’s work involves a lot of meetings, taking place online, over the phone, and in-person on construction sites. However, he has hearing loss in both ears, which was affecting his ability to communicate during meetings.

His audiologist referred him to WorkBC Assistive Technology Services for help funding the hearing aids he needed for work.

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Jean-Luc works as a ramp agent at an airport. His job involves loading and unloading planes, and communicating with pilots to dispatch airplanes safely and efficiently.

“I am hard of hearing in both ears,” he shares. “This can make hearing speech in loud environments at the airport difficult.”

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