Roxy needed new hearing aids.

“My old hearing aids were not functioning at a high enough level for me, resulting in the need for people I work with and serve to repeat themselves constantly. This led to frustration and lack of productivity,” she admits.

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Gail is the business development officer at a car dealership. As part of her job, she’s on the phone a lot, keeping clients happy and drumming up new business.

However, she’s been having a hard time hearing, especially over the phone.

“[It was] often difficult to hear or understand what clients were saying, and [I was] asking them to repeat themselves — and even then not always able to make out what they were saying,” Gail explains. “Very challenging as my work is mostly on the phone.”

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For over a decade, remote access software has allowed individuals in the business or IT environment to remotely access and interact with computers that are located off-site. This technological advancement has allowed IT professionals to troubleshoot and control computer systems that are located thousands of miles from their physical location. Remote management software is also often used to allow individuals to access their work computer from home or on the road, thus saving time, money, and resources that would be otherwise spent commuting to the office.

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Precella works as an airplane groomer — her job is to keep the airplane cabins clean. And as lead hand, she assigns duties, gives instructions, and communicates with supervisors and airline agents to make sure scheduled flights are cleaned on time.

In a job that requires a lot of communication, Precella faces a significant barrier — she is hard of hearing.

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In the past, students were often treated with a “one size fits all” mentality, and in many cases, individuals with wildly different learning styles were forced to complete their work within a narrow educational framework. The reality is, all of us learn differently; some of us are visual learners, some of us kinesthetic learners, some prefer auditory learning, and some prefer reading/writing based learning. The app that we are looking at today is very much geared towards the visual learners among us.

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For over 20 years, Heather has helped students from across the globe learn English as an English Second Language teacher. But now she’s having an easier time inside the classroom, thanks to hearing aids purchased with the help of WorkBC Assistive Technology Services.

“I feel less tired and frustrated in class since I don’t have to ask for repetition or apologize for not being able to hear. I also feel less isolated in social situations,” she explains.

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Daniel, of Kelowna, works in the industrial supply sector, filling compressed gases and inspecting materials for welding supplies, also filling from time to time as a relief driver.

The difference for Daniel since getting hearing aids with the help of WorkBC Assistive Technology Services has been enormous.

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With a new wheelchair lift in her van thanks to WorkBC Assistive Technology Services, Angela no long has to worry about her commute to work.

“I now have a safe and reliable means of getting to work,” she shares. “This has removed a great deal of stress for me.”

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Originally created in partnership with Holland Bloorview Kids Rehabilitation Hospital as a writing and research app for individuals with physical or learning disabilities, WordQ quickly became recognized as an app that could be beneficial to all students, especially for those individuals who struggle with English as a first or second language. Originally created in the early 2000s, this app is now in its 5th iteration, with new features and functions being added in every new version. Today, WordQ is available for iPad, Chromebook, PC, Mac, and as an extension to the Google Chrome internet browser, making it compatible with virtually any modern computer.

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Michelle, of Kelowna, works with a non-profit group, giving leadership and training primarily in Latin America. Her work sees her providing interactive training, as well as coaching and working with their teams on the ground.

It’s work that requires a lot of listening, and that was becoming a problem.

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