Danielle Lafleur, MSc, RAUD, RHIP

Registered Audiologist and Hearing Instrument Practitioner

Danielle received her Master of Science from The University of British Columbia, School of Audiology and Speech Sciences in 2020. As a licensed Audiologist and Hearing Instrument Practitioner, she worked in private practice in the lower mainland until joining the Neil Squire Hearing Solutions team in 2023. She holds an advanced certification in Cerumen Management.

Danielle finds great fulfillment in helping her clients to achieve their communication goals. Knowing the profound impact that hearing health can have on an individual’s wellbeing, her passion is to empower individuals to take an active role in their hearing health.

Beyond her clinical role, Danielle is committed to advancing the field of audiology through research and advocacy. She is completing her PhD at The University of British Columbia, School of Audiology and Speech Sciences. With a focus on the vital role of audiologists as advocates for their clients, Danielle’s research seeks to improve access to personalized care and support for all individuals. Danielle is involved in numerous advocacy initiatives including the Speech and Hearing BC EDI Group and the UBC Edwin S.H. Leong Healthy Aging Program.

Visit Danielle Lafleur’s profile page on LinkedIn.

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Chelsea Osiowy, Bkin, ATACP

Manager of Solutions Prairie Region

Chelsea has been with the Neil Squire Society since 2018. After completing her Bachelor’s degree in Kinesiology from the University of Regina, she eagerly began working at the Neil Squire Society. She enjoys finding inventive solutions that span from optimizing Office and Industrial ergonomics to harnessing the potential of creative applications. She encourages a client-centered approach in her work, using accommodations and assistive supports to minimize discomfort, and maximize independence. Chelsea is an Assistive Technology Specialist (California State University, Northridge) and an Ergonomics Specialist (University of Fredericton) who provides assessments and training in these fields, as well as accessibility evaluations, disability awareness presentations, and support consultations. In a dynamic industry, she enjoys continuously staying updated with the latest technology trends and connecting with her clients to find solutions to any barrier, big or small.

Visit Chelsea Osiowy’s profile page on LinkedIn.

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Eric Chau, MOT, CWCE, Reg. OT (BC)

Occupational Therapist

Eric Chau received his Bachelor of Kinesiology degree in 2017 and Master of Occupational Therapy degree in 2019, both from the University of British Columbia. Prior to and during his work as an Occupational Therapist, Eric has been greatly involved in academia, including graduate level teaching, presentations at research conferences, and is published as a first author in the American Journal of Occupational Therapy. His past occupational therapy experience includes working in private practice, performing functional capacity evaluations, worksite visits and return to work planning, ergonomic assessments and job demands analyses, work simulations, community rehabilitation, and case management. Eric is driven in his clinical practice to help promote maximum independence with clients by leveraging available assistive technology and innovative solutions to bridge gaps between functional ability, activity demands, and environmental affordances.

Visit Eric Chau’s profile page on LinkedIn.

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Claudia Maldonado completed her Bachelor of Science in Occupational Therapy at the University of Alberta in 1999. Claudia worked in public health care in the Fraser Health Authority and Island Health for the next for 18 years in various areas including acute care, acute neurology, Neonatal Intensive Care Unit, Orthopedics, and in two Intensive Inpatient Neurological Rehabilitation Programs. In 2017, Claudia started working in private practice providing occupational therapy services and case management to individuals with a variety of health conditions. Claudia joined the coveted Neil Squire family in 2019 when an office was opened in Nanaimo. Claudia thrives in assisting clients independently return to various productivity roles through the use of assistive technology and ergonomics.

Visit Claudia Mondonado’s profile page on LinkedIn.

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Khatidja Malick

Digital Technology Specialist

Khatidja teaches individuals basic digital literacy skills on phones and computers while using assistive technology. Her expertise is working with people with vision disabilities ranging from low vision to complete vision loss. She’s also interested in website and document accessibility. With Solutions, she assists with software trials and training.

She obtained her Bachelor’s degree in Technology from British Columbia Institute of Technology, and is certified trainer for JAWS, a screen reader program that helps individuals with no vision use the computer.

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Alain Désir, MSc. OT (Reg NB), M.Biomed.Eng.

Occupational Therapist

Alain joined Neil Squire in 2018 as the organization’s first Occupational Therapist on staff in the Atlantic region. Alain has held a variety of positions in the health field as a case worker for individuals with mental health disabilities, as an OT in homecare, and as a clinical specialist in telehealth. Alain has also worked in the pharmaceutical industry as a biomedical engineer. Alain enjoys working with people and technology. He says that “working with the Neil Squire gives me the opportunity to combine these two interests of mine”.

Alain Désir, MSc Erg (Enr. NB), M.Gen.Biomed.

Ergothérapeute

Alain s’est joint à Neil Squire en 2018 comme le premier ergothérapeute de l’organisation dans la région Atlantique.  Alain a détenu des postes dans le domaine de la santé comme travailleur communautaire en déficience intellectuelle, comme ergothérapeute en maintien à domicile, et comme spécialiste clinique en télésanté. Il a aussi évolué dans l’industrie pharmaceutique comme ingénieur biomédical. Alain apprécie travailler avec les gens et avec la technologie. Il atteste que travailler à Neil Squire lui donne l’opportunité de combiner ses deux intérêts.

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Heather Ritchie, AuD, RAUD, RHIP, Aud(C)

Director of Audiology

Heather obtained her Doctorate in Audiology from the A.T. Still University’s School of Health Sciences following her Master of Science in Audiology from the University of British Columbia’s School of Audiology and Speech Sciences. As a dually certified Audiologist and Hearing Instrument Practitioner, she is licensed to practice audiology and perform hearing aid fittings under the College of Speech and Hearing Health Professionals of British Columbia (CSHBC). Heather has an advanced certificate in Cerumen Management and has undergone specialized training in Tinnitus Retraining Therapy (TRT) and Decreased Sound Tolerance (DST) under the guidance of Drs. Pawel and Margaret Jastreboff.

She closely follows the newest developments in hearing research and leverages cutting-edge technology in evidence-based solutions to enhance her clients’ communication abilities. Recognizing that each person’s journey to better hearing is unique, Heather takes great care in developing personalized strategies that are tailored to her clients’ specific needs. She finds it deeply rewarding to observe the transformative impact that hearing health can have on her clients’ quality of life. 

Heather serves as the Director of Private Practice Audiology on the Speech and Hearing BC (SHBC) Provincial Council. She is a clinically certified member of Speech-Language and Audiology Canada (SAC), as well as an active member of the Canadian Academy of Audiologists (CAA).

Visit Heather Ritchie’s profile page on LinkedIn.

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Alissa Roseman, MScOT, Reg. OT (BC)

Occupational Therapist

Alissa Roseman completed her Master’s of Science in Occupational Therapy at McGill University in 2013. Alissa’s past occupational therapy experience includes working in public health care in a variety of settings, including acute care and mental health facilities, providing assessment, program development, specialized seating solutions, and other equipment to promote participation, function, and overall well-being. Through both her professional work as an occupational therapist and volunteer work in adaptive outdoor pursuits, Alissa has been consistently inspired by how ever-evolving assistive technology can break down barriers, enable independence, and empower clients to participate in meaningful activity.

Visit Alissa Roseman’s profile page on LinkedIn.

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This week, Nakia is going to look at some best practices and accessibility features for Android users with visual impairments. Most of the emphasis will be put on the built-in features, but we will also look at some supplementary features and apps. We will look exclusively at the accessibility features for Android. To learn more about the built-in accessibility features that have been designed for visually-impaired iPhone users, click here.

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Nikki Langdon, BPas(Kin), RRP, CVP 

Solutions Departmental Specialist / Regional Manager, Director of Consultation and Assessment

Nikki joined the Neil Squire Society in 2003 and holds a degree in Kinesiology, where she graduated with Great Distinction. She also holds the Certified Vocational Professional standing from College of Vocational Professionals and the Registered Rehabilitation Designation from VRA Canada. She heads up a technology and education program for SK with the Ministry of Education with the goal to build Assistive Technology capacity with students, parents, educators, and decision makers. Most notably, the focus is on helping students transition from school to post-secondary education/training or employment, as well as, the use of UDL:  Universal Design for Learning as it supports inclusive schools.

Visit Nikki Langdon’s profile page on LinkedIn.

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