Kerstin is self-employed, working as an accountant. Her job involves talking with staff and customers, both in-person and over the phone. She has hearing loss.

Her audiologist referred her to WorkBC Assistive Technology Services, and with funding through the program, Kerstin was able to purchase a new set of hearing aids.

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Suzy is a visual artist based in Vancouver. She has also been teaching art for over 30 years.

She began noticing hearing loss nearly 15 years ago, and had previously considered getting hearing aids, but she couldn’t afford them. Suzy found it difficult to participate in events like gallery openings with her hearing loss, and as a teacher, she found she was asking students to repeat themselves multiple times.

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Kari works with a non-profit drop-in resource centre in Vernon that helps people find and understand health services and supports. She runs a monthly chronic pain group for the non-profit, and she also manages their social media and website.

“I do quite a bit of work on the computer, and this has brought great pain to my neck and shoulder area as I have degenerative disc disorder, osteoarthritis, and psoriatic arthritis, along with fibromyalgia, chronic fatigue, and chronic migraines. This makes it very difficult to work for any length of time as I am in so much pain,” she shares.

“I also carry supplies needed for my monthly chronic pain groups and have had to find ways to carry these in an easier filing system with wheels as I just don’t have the strength to carry it from the street into the venue.”

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William is a counsellor, and he works with individuals experiencing work-related illnesses — such as depression, anxiety, chronic pain, or PTSD — using various evidence based treatments. For his work with clients and colleagues, Rob needs to listen intently and accurately.

However, he has hearing loss in both ears affecting his communication at work. With much of his work done online, William finds he often has to ask clients and colleagues to repeat themselves.

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Lilibeth works as an outreach coordinator for an organization that provides medical and dental aid to remote areas in the Philippines. She has hearing loss.

“Hearing accurately and well is crucial for my job as I need to coordinate many moving parts, agencies, [and] people to ensure our outreaches are successful,” she says.

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Samantha is currently looking for part-time work. She is Deaf, and communicates using American Sign Language.

Working with WorkBC Employment Services to find employment, she was referred to WorkBC Assistive Technology Services for help purchasing hearing aids. She applied, and received funding to purchase the hearing aids she needed for the job search.

“The hearing aids are important for me to have communication accessibility during job interviews, networking, workshops, and eventually onboarding training,” she says.

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Bob works as a sales representative for a building materials company. He has hearing loss, which can make his job difficult.

His audiologist referred him to WorkBC Assistive Technology Services for funding for hearing aids. He applied and was quickly approved, getting the hearing aids he needed for work at a price he can afford.

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Liana works as a barista at a coffee shop, and she also works with her local chamber of commerce. At the coffee shop, it’s a fast-paced environment taking customers orders, while at the chamber of commerce, she manages memberships and has to communicate with local businesses. She has a cochlear impairment in both ears.

“I don’t hear well at all,” she shares. “[It] causes errors and miscommunications at work with members, customers, and peers.”

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John works as a chef at a private school in Vancouver, providing food for about 1,000 students. He has severe hearing loss in both ears.

“This makes it very difficult for me to understand and communicate with my supervisors, co-workers, and clients,” he shares.

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Ihor came to Vancouver about a year ago as a displaced Ukrainian. He soon found work as a prep cook and dishwasher at a local Ukrainian restaurant, taking pride in his new job. However, he was recently diagnosed with hearing loss in both ears and tinnitus, which was making his job more difficult.

“I work in a loud and noisy environment filled with all sorts of equipment,” he shares. “My main concerns include my inability to hear people, even in a quiet environment, and follow their instructions, not being able to hear if the dishwasher is on or off, if water is overflowing in the bucket, if the alarm system is on or off, if the work equipment is working or not.”

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