WorkBC Assistive Technology Services Helps Yong Dan Provide High Quality Customer Service

A cashier holds a payment terminal, which a customer has a card inserted into to pay.

Yong Dan works as a Store Associate for a retail store. Her duties include greeting customers, working the cash register, restocking and organizing merchandise, and resolving customer complaints. She has hearing loss.

Through WorkBC Assistive Technology Services, she was able to receive funding for a new set of hearing aids.

“Thanks so much for the Assistive Technology Services program. This program allows me to use hearing aids at an affordable price, it helps me a lot,” she shares.

“It helps me hear voices from around me at work, communicate more effectively with colleagues, and improve work efficiency and the quality of customer service,” she continues. “It allows me to capture sounds that I couldn’t hear clearly before, so I don’t have to worry about the embarrassment caused by slow response due to unclear hearing.”

Yong Dan was impressed with the service she received.

“I would recommend the Assistive Technology Services program to others,” she says. “The Assistive Technology Services program has done a great job!”


WorkBC Assistive Technology Services is operated by Neil Squire. Assistive Technology Services are available to individuals who have a work-related barrier due to a disability or a functional limitation. This may include barriers related to traveling to and from the workplace.

Questions about WorkBC Assistive Technology Services? Need help applying? Contact us: 1-844-453-5506 or info-ats@workbc.ca

Please visit www.workbc-ats.ca for more information about WorkBC Assistive Technology Services.

Government of Canada and BC logos: This program is funded by the Government of Canada and the Province of British Columbia

Tags: assistive technology, BC, Hearing Aids, WorkBC Assistive Technology Services

Neil Squire Society logo
Solutions logo
400 – 3999 Henning Drive
Burnaby, BC V5C 6P9
604 473 9360 | 1 877 673 4636
solutions@neilsquire.ca
Refer today

 

Hearing Solutions logo
400 – 3999 Henning Drive
Burnaby, BC V5C 6P9
778 945 1215
hearingsolutions@neilsquire.ca
Refer today