WorkBC Assistive Technology Services Helps Eliana Stay On Top of Her Increasing Responsibilities at Work

Eliana wearing a hardhat and high-viz vest on a jobsite.

Eliana works as a lead drafter for a construction firm in the Lower Mainland. Her job involves working with drafting software, as well as managing her team and communicating with the fabrication department.

“I was born with hearing loss in both ears and since the age of five, I wore hearing aids. Without the right hearing aids, I would not be able to hear and understand other people’s speech,” she shares. “Right now, I am gaining more responsibilities at work. I [was] in need of brand new hearing aids that enable me to hear properly during meetings, one to one conversation, and making phone calls.”

A colleague who had previously received assistive technology supports from WorkBC Assistive Technology Services referred her to the program for help.

“Assistive Technology Services helped me to be able to pay [for] the new hearing aids,” she says, noting that she was able to get “top of the line” hearing aids that fit her needs at work.

“[They] helped me to be able to understand other’s speech, especially during a meeting or in a very noisy environment,” she explains.

While her workload increases with new responsibilities at work, her new hearing aids help her stay on top of it. Eliana says she recommends WorkBC Assistive Technology Services, particularly praising the service she received from staff.

“I would like to sincerely give thanks to [the staff] for [their] help and thorough guidance when helping me fill the Assistive Technology Services application. [They] did an excellent job in clearly explaining each step, and also being proactive in our progress in a time sensitive manner.”


WorkBC Assistive Technology Services is operated by Neil Squire. Assistive Technology Services are available to individuals who have a work-related barrier due to a disability or a functional limitation. This may include barriers related to traveling to and from the workplace.

Questions about WorkBC Assistive Technology Services? Need help applying? Contact us: 1-844-453-5506 or info-ats@workbc.ca

Please visit www.workbc-ats.ca for more information about WorkBC Assistive Technology Services.

Government of Canada and BC logos: This program is funded by the Government of Canada and the Province of British Columbia

Tags: assistive technology, BC, Hearing Aids, WorkBC Assistive Technology Services

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